Learning ServiceNow, 2nd Edition

Learning ServiceNow: Administration and development on the Now platform, for powerful IT automation, 2nd Edition9781788837040

Learning ServiceNow: Administration and development on the Now platform, for powerful IT automation, 2nd Edition

By 作者: Tim Woodruff
ISBN-10 书号: 1788837045
ISBN-13 书号: 9781788837040
Edition 版本: 2nd Revised
Release Finelybook 出版日期: 2018-06-20
Pages 页数: 388

The Book Description robot was collected from Amazon and arranged by Finelybook

This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows.
We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro.

Contents


1: THE INTERFACE
2: LISTS AND FORMS
3: UI CUSTOMIZATION
4: UNDERSTANDING DATA AND RELATIONSHIPS
5: TASKS AND WORKFLOWS
6: UI AND DATA POLICIES
7: USER ADMINISTRATION AND SECURITY
8: INTRODUCTION TO SCRIPTING
9: THE SERVER-SIDE GLIDE API
10: THE CLIENT-SIDE GLIDE API
11: SERVER-SIDE SCRIPTING
12: CLIENT-SIDE SCRIPTING
13: SERVICE PORTAL SCRIPTING
14: DEBUGGING
15: PRO TIPS
What You Will Learn
Read and write clear, effective code for the ServiceNow platform
Identify and avoid common pitfalls and missteps that could seriously impact future progress and upgradeability
Use debugging tools to troubleshoot when things go wrong
Discover tips and tricks from top ServiceNow developers, architects, and administrators. Find out what the pros wish they knew when they were starting out
Authors
Tim Woodruff
Tim Woodruff is a ServiceNow architect and developer who has spent his entire adult life working in IT systems and development, with over a decade of experience in both. Tim has written several books on ServiceNow, and runs a ServiceNow development blog called SN Pro Tips.
Tim writes ServiceNow apps which he gives away through his development blog. When he's not working, Tim can be found researching obscure and arcane programming trivia and studying physics. You can fi nd Tim on Twitter at @TheTimWoodruff.

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