SAP C/4HANA:An Introduction, 2nd Edition

SAP C/4HANA:An Introduction (Second Edition) (SAP PRESS)
April 25, 2019
Author:Sanjjeev K. Singh,Drew Messinger-Michaels,Sven Feurer,Thomas Vetter (Author)
Publisher Finelybook 出版社:SAP Press; 2nd edition (April 25, 2019)
Language 语言:English
pages 页数:383 pages
ISBN-10 书号:1493218093
ISBN-13 书号:9781493218097

Book Description
Dive into the new SAP C/4HANA suite! Understand how SAP C/4HANA handles marketing, commerce, sales, service, and customer data processes and identify which solutions fit your organization’s CX needs. Then explore integrations to SAP S/4HANA, extensions using SAP Cloud Platform, and applied artificial intelligence using SAP Leonardo. Learn how you can serve your customers better from the demand chain all the way down to the supply chain!

Get to know SAP C/4HANA, the new SAP Customer Experience suite
Explore functionality for marketing, commerce, sales, service, and customer data
Discover how intelligent technologies like AI and machine learning benefit your customers
Sales and Service
Get the scoop on SAP Sales Cloud, including acquisitions such as Callidus Cloud, and explore functionality for sales automation, CPQ, billing, and more. See how SAP Service Cloud incorporates customer service and field service processes.

Commerce and Marketing
Check out B2B and B2C commerce with SAP Commerce Cloud, and walk through costumer profiling, campaign management, and recommendations with SAP Marketing Cloud.

Customer Data
See how the new SAP Customer Data Cloud uses built-in functionality and products to keep your customer s data safe with SAP Customer Identity, SAP Customer Consent, and SAP Customer Profile.

SAP Marketing Cloud
SAP Commerce Cloud
SAP Sales Cloud
SAP Service Cloud
SAP Customer Data Cloud
Reporting and analytics
SAP Cloud Platform Extension Factory
Intelligent enterprises and technologies
Implementation planning

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