Jira 8 Administration Cookbook: Over 90 recipes to administer,customize,and extend Jira Core and Jira Service Desk,3rd Edition

Jira 8 Administration Cookbook: Over 90 recipes to administer,customize,and extend Jira Core and Jira Service Desk,3rd Edition
Authors: Patrick Li
ISBN-10: 1838558128
ISBN-13: 9781838558123
Released: 2019-06-27
Paperback: 280 pages
Publisher Finelybook 出版社: Packt
Book Description
Build customized solutions that fulfil your business requirements using the latest features of Jira 8
Jira is a project management tool used widely by organizations to plan,track,and release software. Jira administrators are at the heart of these processes and need to know how to successfully administer and customize Jira offerings. This updated Jira 8 Administration Cookbook demonstrates how to efficiently work with Jira Core and Jira Service Desk.
The book starts with a variety of recipes to help you manage users and workflows. You’ll learn how to set up custom forms and capture important data with custom fields and screens. Next,you’ll gain insights into the latest email capabilities,which assist you with everything from managing outgoing email rules to processing incoming emails for automated issue creation. Later,you’ll be guided through running scripts to automate tasks,getting easy access to logs,and even working with tools to troubleshoot problems. The book will also ensure you understand how to integrate Jira with Slack,set up SSO with Google,and delegate administrator permissions. Finally,the chapter on Jira Service Desk will enable you to set up and customize your own support portal,work with internal teams to solve problems,and achieve optimized services with Service Level Agreement (SLA).
By the end of this book,you’ll have the skills to extend and customize your Jira implementation effectively.
What you will learn
Learn how to delegate administrator permissions effectively
Gain insights into integrating Jira with Bitbucket Cloud and GitHub
Explore ways to collaborate with your internal teams on service requests
Understand how to add permissions to fields
Learn how to set up SSO with Google
Discover how to copy over configuration settings between Jira instances
contents
1 Jira Server Administration
2 Customizing Jira for Your Projects
3 Jira Workflows
4 User Management
5 Jira Security
6 Emails and Notifications
7 Integrations with Jira
8 Jira Troubleshooting and Administration
9 Jira Service Desk