finelybook
1787285790
Emotional Intelligence for IT Professionals
by 作者: Emilia M. Ludovino
ISBN-10 书号: 1787285790
ISBN-13 书号: 9781787285798
Publisher Finelybook 出版日期: 2017-10-10
Pages: 375
Book Description
Learn the techniques used by the most successful IT people in the world.
About This Book
Get real-life case studies for different IT roles,developers,testers,analysts,project managers,DBAs
Identify with your IT scenarios and take the right decision to move up in your career
Improve your EQ and face any difficult scenario confidently and effectively
Who this book is for
This book is for professionals across the IT domain who work as developers,administrators,architects,administrators system analysts,and so on,who want to create a better working environment around them by improving their own emotional intelligence. This book assumes that you are a beginner to emotional intelligence and will help you understand the basic concepts before helping you with real life scenarios.
What you will learn
Improve your observation skills to understand people better
Know how to identify what motivates you and those around you
Develop strategies for working more effectively with others
Increase your capacity to influence people and improve your communication skills
Understand how to successfully complete tasks through other people
Discover how to control the emotional content of your decision-making
In Detail
This book will help you discover your emotional quotient (EQ) through practices and techniques that are used by the most successful IT people in the world. It will make you familiar with the core skills of Emotional Intelligence,such as understanding the role that emotions play in life,especially in the workplace. You will learn to identify the factors that
Contents
Chapter 1. What Is Emotional Intelligence?
Chapter 2. The Neuroscience Behind Emotional Intelligence
Chapter 3. Core Emotional Intelligence Skills It Professionals Need
Chapter 4. How To Build An Emotionally Intelligent It Organization
Chapter 5. How To Be An Emotionally Intelligent It Manager
Chapter 6. How To Be An Emotionally Intelligent It Leader
Chapter 7. How To Hire Emotionally Intelligent It Professionals
Chapter 8. Preventing Stressful Situations With Emotional Resilience
Chapter 9. Bibliography
