Engage, Excel, and Elevate with Microsoft Viva Engage: Transform Your Organization Through Communities and Conversations

Empower yourself with the knowledge, insights, and practical tools required to successfully implement and leverage Viva Engage to drive organizational success. You will learn how to use Viva Engage to foster unity throughout your organization, facilitating connections among leaders, colleagues, and communities. It offers a platform where individuals can collaborate to generate solutions and innovations, showcase their expertise, and cultivate a sense of belonging in the workplace. As a component of the Microsoft Viva employee experience platform integrated within Microsoft 365, Viva Engage empowers you to enhance connectivity, understanding, purpose, and development within your organization, leveraging your current infrastructure.

The book begins by introducing Viva Engage, highlighting its various use cases and how it fits into the broader Microsoft 365 ecosystem. You will learn steps and best practices for implementing Viva Engage within your organization. You will also learn how Viva Engage can be leveraged to improve communication and engagement between leaders and employees. Integrating Viva Engage with other Microsoft 365 tools is discussed, followed by utilizing it for remote work environments. You will be guided with ethical considerations and compliance while working with Viva Engage.

After reading this book, you will have the skills to effectively implement and utilize Viva Engage, optimizing its capabilities for enhanced performance.

What You Will Learn

• Discover strategies for driving user adoption and engagement with Viva Engage among employees at all levels of the organization
• Integrate Viva Engage with other Microsoft 365 tools and services, such as Microsoft Teams, SharePoint, and Yammer, to create a seamless digital workplace experience
• Understand various compliance regulations and standards that may apply to organizations using Viva Engage, such as GDPR, HIPAA, and SOC 2
• Explore the security features and controls available within Viva Engage

Charles David Waghmare is a distinguished DBA (Doctor of Business Administration) scholar at the prestigious SP Jain School of Global Management, where he also earned his MBA. With over 17 years of experience in the IT, engineering, and energy sectors, he has built a robust career in information management.

Since 2019, Charles has been an Information Management Consultant in the Microsoft 365 space for a global energy leader. Previously, he spent eight years at Capgemini in various roles, including Viva Engage Community Manager and Manager of the Drupal-based Enterprise Knowledge Management system. At Capgemini, he also developed a SharePoint Online knowledge management platform for the Digital Customer Experience (DCX) organization and adopted Microsoft Azure Chatbots to enhance customer communication.

Charles’s career includes a five-year tenure at ATOS (formerly SIEMENS Information Systems Limited), where he managed SAP-based communities using Technoweb 2.0 and on-premises SharePoint. He also served as the global rollout manager for a structured document-management system.

An accomplished author, Charles has written several books on Microsoft 365 technologies, including Viva Engage, SharePoint Online, Azure Chatbots, and ChatGPT. In his spare time, he enjoys reading motivational books, with “The Monk Who Sold His Ferrari” being his favorite.